Refund policy

Exchange Policy:

• Customers may request an exchange within 4 days of the purchase date.

• The item must be in its original condition, unused, and with all original packaging and tags attached.

• Exchanges are subject to product availability.

• Customers must present a valid receipt or proof of purchase.

Refund Policy:

• Customers may request a refund within 2 days of the purchase date.

• The item must be in its original condition, unused, and with all original packaging and tags attached.

• Refunds will be issued to the original payment method.

• Customers must present a valid receipt or proof of purchase.

• Shipping and handling fees are non-refundable.

Exceptions:

• Items marked as final sale or clearance are not eligible for refunds or exchanges.

• Personalized or custom-made items cannot be returned or exchanged unless defective.

• Defective or damaged items may be eligible for a return or exchange; please contact us immediately.

• our t-shirt are not eligible to enter the dryer so if something happens to it refund and exchange policy will be cancelled

How to Request a Refund or Exchange:

• Visit our store el8.store and contact our customer service team at the contact page in the website

• Provide proof of purchase and details about the reason for your refund or exchange request.

We reserve the right to deny a refund or exchange if the item does not meet the conditions outlined in this policy.

For any questions, please contact us at el8.store@hotmail.com or call +966 55 402 8015

Thank you for choosing el8!